Managing Partnerships: Contacting or Ending a Partner Relationship

To communicate with your Carro partners, you’ll need to reach out to them directly.

You can:

• Email

• Call

• Text

All of your partner’s contact details are available in the Partners tab of your Carro dashboard.

Edited 2 days ago

Partnerships don’t have to be permanent. If a collaboration is no longer the right fit, here’s how to end it:

For Retailers

• You can cancel partnerships directly from your Carro account at any time.

• Once canceled, the supplier’s products will be removed from your store.

For Suppliers

• Currently, suppliers need to contact Carro Support to end a partnership.

• Email at support@getcarro.com.

Tip: Before ending a partnership, make sure all outstanding orders are fulfilled or refunded to avoid customer issues.