Find answers to the most common questions about using Carro, including eligibility, setup, orders, partnerships, and account management.

Guides for retailers to manage products, orders, payments, and partnerships with Carro.

Guides for suppliers on setting up Carro, managing products, pricing, orders, payments, and partnerships with retailers.

See what customers experience when buying partner products, including emails, tracking, payments, and order handling.

Guidance for handling returns, refunds, and order errors for products sold through Carro partnerships.

Learn how orders are processed, inventory is managed, and customers receive Carro-powered products.

Guides for setting up and managing shipping, fees, and supplier orders in Carro.

Learn how payments, billing, revenue splits, and Stripe connections work in Carro, whether you’re a retailer or supplier.

Understand how contracts, taxes, and payment terms affect your Carro brand partnerships.

Guides and technical resources for connecting Carro with APIs, ERP systems, accounting software, and order management tools.

Create the perfect store experience for your customers.

Help with managing your Carro subscription, switching plans, canceling, and uninstalling from Shopify.