As a Retailer, What Happens If I am Unresponsive When My Card Can’t Be Charged?

If a retailer’s card cannot be successfully charged:

• Retailers will be prevented from selling supplier products after 10 business days of unsuccessful billing attempts.

• For inactive retailers, inventory will be set to 0 for all Carro-powered products.

• Any orders older than 10 days that remain unpaid will be canceled.

For more information on failed payments and how to fix them, please see:
As a Retailer, Why Might My Credit Card Fail & How Can I Fix it?

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