Do Retailers Incur Shopify Fees & What Are Usage Charges?

Retailers are responsible for Shopify fees on all orders, based on the price paid by the customer. For details, see Shopify Pricing.

In addition, Carro charges a usage fee through Shopify depending on the retailer’s subscription plan:

• 10%, 7%, or 5% per order, billed every 30 days.

• Suppliers decide what percentage of the sale they keep and do not incur Carro usage charges.

When a retailer confirms their Carro subscription in Shopify, they see a message like:
"You’ve approved an app with a usage limit of $10,000.00 USD every 30 days."

• This authorizes Carro to bill usage charges up to that limit.

• For example, on a $100 transaction with a 10% usage fee, Carro would bill $10.

• 20% → Retailer (net earnings)

• 70% → Supplier (via Stripe)

• 10% → Carro (usage charge for Retailer Free Plan)

After the billing cycle:

• The retailer is billed the 10% Carro usage charge.

• The retailer nets 20%, which matches the original “EARN” value.

Retailers can upgrade their Carro subscription plan to pay lower Carro usage fees. Read more here.