How Suppliers Can Cancel an Order

Edited

If you need to cancel a partner order, you can do so directly from your Shopify orders dashboard, just like any other order.

Steps to Cancel:

  1. Navigate to the order in your Shopify admin.

  2. Select Cancel Order.

  3. Process the refund as required.

Important:
Follow the steps outlined in How to Handle Returns, Refunds & Order Mistakes to ensure the refund is processed correctly for both you and the retailer.