How Suppliers Can Cancel an Order

Edited

If you need to cancel a partner order, you can do so directly from your Shopify orders dashboard, just like any other order.

Steps to Cancel:

  1. Navigate to the order in your Shopify admin.

  2. Select Cancel Order.

  3. Process the refund as required.

Important:
Follow the steps outlined in How to Handle Returns, Refunds & Order Mistakes to ensure the refund is processed correctly for both you and the retailer.

Was this article helpful?

Sorry about that! Care to tell us more?

Thanks for the feedback!

There was an issue submitting your feedback
Please check your connection and try again.