How Suppliers Can Share Their Return Policy
Suppliers can add a link to their Return Policy on their Carro directory listing. This allows existing and potential retail partners to review and share the policy with their customers.
Insider Tip: Suppliers that share their return policy are more likely to attract new retail partners.
How to Add Your Return Policy (Suppliers)
Go to Settings – click the gear icon in the left-hand navigation.
Select the Supplier tab.
Scroll to the Return Policy section.
Paste a link to your return policy, or
Select “We do not accept returns.”
Click Save.
Done!
Tips for Retailers
If a supplier has added their return policy, it appears in the top-right corner of their directory page (search by name under the Directory tab).
If no link is provided, check with the supplier directly. Supplier contact info is listed in your Partners tab.
Always review a supplier’s return policy before going live.
Include the supplier’s return policy on your product pages so customers can easily access it.