What Happens if my Supplier Doesn't Ship an Order?

If a supplier does not ship an order, here’s what you should do:

1. Contact the supplier directly
   In most cases, it’s a simple oversight that can be resolved quickly with an email or phone call.

2. If you cannot reach the supplier
   Contact Carro Support right away so we can step in and assist.

Tip: Act promptly to avoid delays for your customer.