Shipping & Delivery

Guides for setting up and managing shipping, fees, and supplier orders in Carro.
Editing Shopify Shipping Profiles to Include Supplier Products
If you're using Shopify shipping profiles , it's likely you will need to add the Carro fulfillment location to your default delivery profile in order ...
Flat Rate Shipping Explained
The Flat Rate Shipping tool allows suppliers to set shipping fees and free shipping thresholds for items they sell. Suppliers : set your shipping ra...
Setting Up Free Domestic Shipping for Partner Products
Follow these steps in Shopify to enable free domestic shipping on all Carro partner products: Go to your Shopify Admin and navigate to Settings > Ship...
Setting Up Domestic Shipping for Specific Partners or Products
If you only want to apply domestic shipping rules to certain supplier products, follow these steps in Shopify: In your Shopify Admin, go to Settings >...
How to Prevent International Orders for Supplier Products
If you want to ensure that supplier products are only available for domestic shipping (and not for international orders), follow these steps in Shopif...
What Happens if my Supplier Doesn't Ship an Order?
If a supplier does not ship an order, here’s what you should do: Contact the supplier directly In most cases, it’s a simple oversight that can be reso...
Do Suppliers Ship Internationally?
Yes — each supplier can set the countries where they ship their products. Before starting a partnership, both the supplier and retailer should confi...
What Is Pass-Through Shipping?
Pass-through shipping has been replaced with Flat Rate Shipping in Carro. To learn more about the updated process, see: Flat Rate Shipping Explained...
How do Shipping Fees Work?
By default, shipping methods and fees are collected by the retailer based on their store’s shipping profiles. These fees are not automatically tran...