Orders & Fulfillment
Learn how orders are processed, inventory is managed, and customers receive Carro-powered products.
Does the Packing Slip Include the Supplier’s Info or the Retailer’s?
The packing slip sent to customers will display the supplier’s information , not the retailers. This is because fulfillment is handled by the suppl...
Who Manages and Pays for Inventory?
When you list supplier products in your store through Carro: Suppliers own and control the inventory.  They are responsible for storing, maintaining, ...
How are Mixed Cart Orders Handled?
Mixed Cart orders occur when a customer purchases: Products from the retailer’s own store, and Products from a supplier’s store via Carro. Order sepa...
For Retailers: How Are Orders Fulfilled?
Retailers have three fulfillment modes to choose from: Auto-Fulfillment, Delayed Auto-Fulfillment, and Manual-Fulfillment. By default, your account is...