Orders & Fulfillment
Learn how orders are processed, inventory is managed, and customers receive Carro-powered products.
For Retailers: How Are Orders Fulfilled?
Retailers have three fulfillment modes to choose from: Auto-Fulfillment, Delayed Auto-Fulfillment, and Manual-Fulfillment. By default, your account is...
How are Mixed Cart Orders Handled?
Mixed Cart orders occur when a customer purchases: Products from the retailer’s own store, and Products from a supplier’s store via Carro. Order sepa...
Who Manages and Pays for Inventory?
When you list supplier products in your store through Carro: Suppliers own and control the inventory. They are responsible for storing, maintaining, ...
Does the Packing Slip Include the Supplier’s Info or the Retailer’s?
The packing slip sent to customers will display the supplier’s information , not the retailer’s. This is because fulfillment is handled by the supp...